Customer Service

Customer Service

Working through the county development processes can be complicated and can lead to frustration. The Permit Coordinator (permit applications), Development Navigator (subdivisions and site plans) and other customer service staff can assist by leading and supporting property owners and businesses through the processes.

Contact Us

  1. Nichole White

    Permit Coordinator
    Email Nichole White
    Phone: 410-535-1600, ext. 2736

  2. Terry Williams

    Development Review Coordinator
    Email Terry Williams
    Phone: 410-535-1600, ext. 2642

  3. Denise Cherry

    Manager, Administrative Services
    Email Denise Cherry
    Phone: 410-535-1600, ext. 2340

  4. Jennifer Jackson

    Office Specialist II
    Email Jennifer Jackson
    Phone: 410-535-1600, ext. 8551

  5. Scarlett Oller

    Office Specialist I / Clerk to Board of Appeals
    Email Scarlett Oller
    Phone: 410-535-1600, ext. 2559

  6. Felicia Harrod

    Administrative Aide
    Email Felicia Harrod
    Phone: 410-535-1600, ext. 2337