Why is text-to-911 important?

Text messaging is one of the primary ways people communicate today, particularly young people, members of the deaf and hard-of-hearing communities, and those with speech disabilities. Statistics have shown that an estimated 6 billion SMS messages are sent every day in the United States. The 911 community is constantly striving to meet the evolving needs of the public, and right now that means implementing text-to-911 solutions. While text-to-911 does have some limitations and challenges, the ability to text 911 in an emergency when someone may be unable to place a phone call has the potential to save many more lives.

Show All Answers

1. What is text-to-911?
2. What are the benefits of text-to-911?
3. When will text-to-911 be broadly available?
4. How does it work?
5. What are some challenges of text-to-911?
6. Why is text-to-911 important?
7. How do I text 911?
8. How do I know that 911 has received my text?
9. Is there a charge for using text-to-911 service?